Dear Friends of the Universe, during these extraordinary times we have decided to streamline our shipping costs and delivery options for your shopping convenience. Our North American deliveries will use a Flat Rate Shipping Scale for every package sent, regardless of size and weight.
CANADA (Domestic) we will charge one flat rate of $15 CDN (plus applicable taxes) per package regardless of size and weight. The mode of transport and delivery times will vary dependent on the customers geographical proximity to our Universal Headquarters in Vancouver, BC, Canada.
UNITED STATES (USA) we will charge one flat rate of $20 CDN* (approximately $14.50 USD depending on the exchange rate of the day) plus applicable taxes, per package regardless of the weight and size. *We are proud to announce we have teamed with DHL EXPRESS to offer you NEXT DAY delivery complete with TRACKING NUMBERS and up to the moment status reports. Commencement of delivery schedule begins at time of parcel pick-up. Please check on-line tracking for details.
INTERNATIONAL SHIPPING OUTSIDE OF NORTH AMERICA: PARALLEL UNIVERSE APPAREL will endeavour to ship our unique garments anywhere in the world. International deliveries outside of North America will be handled on an individual order-by-order basis. Final costs will depend on geographic location of the customer, expediency of delivery required, custom rates, duties and all applicable taxes. Inquiries are welcomed at firstname.lastname@example.org
IMPORTANT NOTICE REGARDING DELIVERY TIMES DURING COVID-19 PANDEMIC
Most couriers and shipping companies are experiencing delays in their delivery times due to high demand for their services and adherence to strict workplace protocols. Your patience is appreciated during these extraordinary times.
SPECIAL REQUESTS DELIVERY SERVICES: Parallel Universe Apparel has accounts with most major courier and trucking companies. We can provide unique and expedited services to suit any customers specialised requests. Please contact email@example.com for additional information.
Business days are Monday-Friday when mentioned regarding delivery schedules.